Link Share Deal - Account information

On 6th November 2017, following the acquisition by Link Group, Capita Asset Services changed its trading name to Link Asset Services.
Further information explaining these changes is available in the Investor Communications section of the Fund Information page.

Account information

How do I view previous transactions on my account?

Once you have logged in, and after you have accepted the terms and conditions, you will be presented with the account summary page. At the bottom of this page you can view all your previous transactions for this stock. If you want to view past transactions for a non-Link administered company, you will need to login under the same Link Administered Company as before and then select the relevant non-Link Administered Company after login. This will take you to a summary page. At the bottom of this page you will have the option to view previous transactions you have made for this particular company through this service. 

Can I authorise someone else to deal on my behalf?

Yes, but if you are using the telephone dealing facility, the registered holder must be present to verbally confirm on the telephone that they wish someone to trade on their behalf. If you are using the online dealing facility, any person acting on your behalf would have to have been appointed under a valid power of attorney.

The shareholder has died. As executor, can I sell the shares?

As long as the relevant registrar for the stock in question has been given your details, and has registered probate, (with you as the executor), then we will be able to take instructions from you. 

What do I do if I cannot find my share certificate(s)?

Please call Link Market Services on 0371 664 0300 (Calls are charged at the standard geographic rate and will vary by provider. Calls outside the United Kingdom are charged at the applicable international rate. We are open between 8 am – 4.30 pm, Monday to Friday excluding public holidays in England and Wales) if a UK resident or 01 553 0050 if you are resident in Ireland or +44 (0) 20 8639 3399 outside the UK, before you try to sell your shares. If Link Market Services (or its affiliates) is not the registrar for the company in which you hold shares, then you will need to contact the relevant registrar.

What do I do if I need to change my address and other contact details?

Please call Link Market Services on 0371 664 0300 (Calls are charged at the standard geographic rate and will vary by provider. Calls outside the United Kingdom are charged at the applicable international rate. We are open between 8 am – 4.30 pm, Monday to Friday excluding public holidays in England and Wales) if a UK resident or 01 553 0050 if you are resident in Ireland or +44 (0) 20 8639 3399 outside the UK, before you try to buy/sell your shares. If Link Market Services (or its affiliates) is not the registrar for the company in which you hold shares, then you will need to contact the relevant registrar.

Risk warning: Remember the price of shares can go down as well as up, and you are not guaranteed to get back the amount that you originally invested.
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